Shipping & Returns
Shipping
Shipping is $6.00 per order plus $2.00 for each bottle. One bottle ships for $8.00, and three ship for $12.00.
Variety Packs ship for $8.00 plus $2.00 for each pack.
We ship to addresses in the United States only.
Sales tax is added at checkout, based on your shipping address.
We pack and ship orders from Alexander, Arkansas, usually within one to two business days. Delivery then takes about three to seven business days, depending on where you live. You'll get an email when your order ships, with tracking where available.
Damaged or wrong orders
If a bottle arrives broken or we sent the wrong blend, contact us within 30 days of delivery with your order number and a photo. We'll send a replacement or refund you, and you won't need to send anything back.
Returns
Because our rubs are food, we can't take back opened bottles. Unopened bottles can be returned within 30 days of delivery for a refund of the product price. Contact us before you send anything so we can give you the return address.
Refunds
Approved refunds go back to your original payment method through Stripe. They usually appear within a few business days, depending on your bank.
Questions about an order? Call 501-295-2706 or send us a message.